HOW IT WORKS

1.) Select and pay for the jewelry repair service needed

2.) Print out the pre-paid and insured FedEx label we provide. Then ship your jewelry to our goldsmiths.

3.) Relax as you track the entire repair process from home!  

JEWELRY CLEANING

CLEANING, POLISHING, & TIGHTENING

Sold out

Free two-way shipping

1 Year warranty

Insured up to $15,000

DESCRIPTION

DESCRIPTION

Before cleaning, we inspect your jewelry to be sure it does not have any loose stones or require additional repair. Once it has been determined it is safe to proceed, we use a polishing wheel to brighten up precious metals, the ultrasonic cleaner to remove dirt and the steamer to make every stone sparkle.

Once the order has been processed we will contact you to either schedule an at home pickup or date for drop-off.

Before cleaning, we inspect your jewelry to be sure it does not have any loose stones or require additional repair. Once it has been determined it is safe to proceed, we use a polishing wheel to brighten up precious metals, the ultrasonic cleaner to remove dirt and the steamer to make every stone sparkle.  

Once the order has been processed we will contact you to either schedule an at home pickup or date for drop-off.

+10 YEARS EXPERIENCE

1 YEAR

SERVICE GUARANTEE

TRACK THE ENTIRE JOURNEY

HOW IT WORKS

1.) Select and pay for the jewelry repair service needed

2.) Print out the pre-paid and insured FedEx label we provide. Then ship your jewelry to our goldsmiths.

3.) Relax as you track the entire repair process from home!  

HOW IT WORKS

1.) Select and pay for the jewelry repair service needed

2.) Select either at home pickup or drop off to ship your item.

3.) Relax as you track the entire repair process from home!  

+10 YEARS EXPERIENCE

1 YEAR

SERVICE GUARANTEE

TRACK THE ENTIRE JOURNEY

Current Estimated Completion Time:

Approximately 2 days from receipt

Have More Questions?

Speak with one of our jewelry repair experts!

OUR STORY

At BY VIVE, we are bringing luxury aftercare into the 21st century and empowering the circular economy by providing intuitive and global access to a network of aftercare services. We are dedicated to preserving quality, value, and craftsmanship.