"They turned an old worn out ring into a work of art."

-JON C

TESTIMONIALS


"TRULY REMARKABLE"

8.28.2022

I have never sent out my jewelry for a repair before.
Truly remarkable on line experience from the beginning to delivery. Jesse who sounds very cordial and sincere kept me informed even by a phone call...

-KAY Y

"LOVELY EXPERIENCE"

8.25.2022

Lovely service. Clear and consistent communication and my necklace was fixed and returned to me super fast! Thank you guys, I’ll be back for sure!

-Samual M

"I WAS SO IMPRESSED WITH THIS SERVICE "

8.21.2022

I was heartbroken when my Christian Dior saddle broke. I spoke to Carlos from customer service (5 stars service!!!) and he assured they would try their best to fix it. And they did!!!

They also cleaned it and send it back looking almost like new.
Thank you !

-Daniella B

"EXTREMELY HAPPY WITH THE EXPERIENCE"

Extremely happy with the experience. I received updates through the entire process, and really appreciated the communication. They turned an old worn out ring into a work of art, and the paperwork for the appraisal looks very professional, I’m very glad I had it done.

-Jon C

"THE BEST REPAIR EXPERIENCE"

I loved using BY VIVE for the first time! I've been waiting for years to resize my grandmothers ring because I was so scared to take it just anywhere. It was super convenient to do it online and it gave me peace of mind to know where my ring was at all times. I'm so happy with the result and now I cant wait to wear my ring. Thank you BY VIVE!!

-Mariana E

"I WAS SO IMPRESSED WITH THIS SERVICE "

I was so impressed with this service. I have never sent in my jewelry for a repair before, but now I don’t think I will ever go back. They made the entire process so simple, plus they did an amazing job! Thank you.

-Karen J

"EXTREMELY HAPPY WITH THE EXPERIENCE"

Extremely happy with the experience. I received updates through the entire process, and really appreciated the communication. They turned an old worn out ring into a work of art, and the paperwork for the appraisal looks very professional, I’m very glad I had it done.

-Jon C

"THE BEST REPAIR EXPERIENCE"

I loved using BY VIVE for the first time! I've been waiting for years to resize my grandmothers ring because I was so scared to take it just anywhere. It was super convenient to do it online and it gave me peace of mind to know where my ring was at all times. I'm so happy with the result and now I cant wait to wear my ring. Thank you BY VIVE!!

-Mariana E

"WONDERFUL"

I moved away from my hometown in Ohio, where I had a wonderful, trusted family jeweler. I had a necklace break a while back so I went online to get a quote for how much the repair would be and I found By Vive. I received a quote within a few hours and was able to send in the necklace with a pre-paid shipping label. I loved the text updates letting me know each stage of the process. My necklace came back as if it was brand new. Thanks By Vive! Xoxo

-Molly M

"AN AMAZING EXPERIENCE"

I couldn’t be happier with my experience with By Vive! Jesse and the team were helpful, trustworthy, and kept me informed throughout every step of the process and the results were flawless. After months of thinking about getting a ring resized, I’m so glad it was able to finally get it done so quickly and with minimal effort on my end. I’d recommend By Vive to anyone!

-Erin B

"THE BYVIVE TEAM WAS WONDERFUL TO WORK WITH"

The Vive team was wonderful to work with. They made me feel confident and sure about the process. I received timely updates on the repair, and the chain came back just beautiful. I can start wearing my necklace everyday again!

-Amanda P

"THE BYVIVE TEAM WAS WONDERFUL TO WORK WITH"

The Vive team was wonderful to work with. They made me feel confident and sure about the process. I received timely updates on the repair, and the chain came back just beautiful. I can start wearing my necklace everyday again!

-Amanda P

"AN AMAZING EXPERIENCE"

I couldn’t be happier with my experience with By Vive! Jesse and the team were helpful, trustworthy, and kept me informed throughout every step of the process and the results were flawless. After months of thinking about getting a ring resized, I’m so glad it was able to finally get it done so quickly and with minimal effort on my end. I’d recommend By Vive to anyone!

-Erin B

"AMAZING WORK"

These guys do amazing work! I sent in an old chain that had broken and they had it repaired within 3 days. The chain looks as good as new and the communication was fantastic. Highly recommend!

-Alvaro M

"BEST PLACE FOR REPAIRS"

Been looking for a place to get the chain on my bracelet fixed. From the moment I got my quote till I got my bracelet back, the entire process was super smooth. Definitely glad to have found these guys.

-Naomi J

"GREAT CUSTOMER SERVICE"

I had bought a ring online and needed to have it resized for a few months now. They did such a good job resizing the ring and keeping me informed the whole way through! Their customer service is amazing!!!! Would totally recommend them!

-Catherine C

"AMAZING WORK"

These guys do amazing work! I sent in an old chain that had broken and they had it repaired within 3 days. The chain looks as good as new and the communication was fantastic. Highly recommend!

-Alvaro M

"BEST PLACE FOR REPAIRS"

Been looking for a place to get the chain on my bracelet fixed. From the moment I got my quote till I got my bracelet back, the entire process was super smooth. Definitely glad to have found these guys.

-Naomi J

"THE SERVICE WAS AMAZING"

The service was amazing, they understood exactly what I wanted done with my piece and the whole process was very transparent with great response times. Will definitely be using Vive again!

-Bruno G

"AMAZING CUSTOMER SERVICE AND QUALITY OF WORK"

10.8.2022

The customer service received by Relux(Vive) was phenomenal! From the quick quote to delivery Jesse kept me informed. The work done was also excellent, they fixed my ring without issues and cleaned it. It looks amazing and so happy I get to wear it again! Highly recommend!

-Zelmy A

"TRULY IMPRESSIVE"

Truly impressive experience. I rarely review anything, but am happy to review these guys. Process was smooth, great communication and easy, and the work they did on what I sent in exceeded my expectations and the price was very reasonable. Would recommend them highly to anyone.

-Sean S

"THE SERVICE WAS AMAZING"

The service was amazing, they understood exactly what I wanted done with my piece and the whole process was very transparent with great response times. Will definitely be using Vive again!

-Bruno G

"AMAZING CUSTOMER SERVICE AND QUALITY OF WORK"

The customer service received by Relux(Vive) was phenomenal! From the quick quote to delivery Jesse kept me informed. The work done was also excellent, they fixed my ring without issues and cleaned it. It looks amazing and so happy I get to wear it again! Highly recommend!

-Zelmy A