"they turned an old worn out ring into a work of art."

-JON C

TESTIMONIALS

"AMAZING"

10.13.2023

Amazing, answered all questions. Bag was repainted and came out better than I could every have imagined!

-Anonym

"EXCELLENT CUSTOM
SERVICE"

8.27.2023

Excellent custom service, friendly, concerned and helpful. Good communications and turn around for the repair was exceptional. exceptional

-Phoebe A.

"MY GO TO PLACE FOR HANDBAG REPAIRS!"

8.8.2023

Rob was courteous, professional and punctual with answering my questions. I sent my Chanel bag to ByVive and had it back within 10 days! The restoration was PERFECT! Very satisfied….10 stars!

-DOREEN C.

"EXCEPTIONAL CUSTOMER SERVICE & DESIGN"

8.1.2023

I used By Vive for my Vintage Chanel and I’m more than happy with the outcome! Couldn’t be better done, thanks!!

-Leila M.

"WONDERFUL SERVICE AND SO CONVENIENT"

8.1.2023

Wonderful service and so convenient! Finally my ring has the right size and I can wear it every day

-Joy S.

"GREAT CUSTOMER SERVICE"

7.28.2023

Great customer service!! Finally I can wear my broken necklace again and it looks like new. Thank you Rob!

-Letizia E.

"IMPRESSED"

8.1.2023

I was weary of parting with a ring passed down to me with sentimental value and put off getting it resized for years. After a friend of mine swore by By Vive I went for it and cannot be more pleased with the service I received!! The process was timely and transparent and the ring fits absolutely perfectly. Absolutely recommend.

-Mary

"BROKE MY FAVORITE NECKLACE WRESTLING"

7.25.2023

Broke my favorite necklace wrestling around with a buddy and was freaking out but thankfully Rob was there to save the day! I got my necklace back in no time not mention back in one piece! One Very happy customer!

-Noah

"GREAT"

7.25.2023

Had a great experience with BY VIVE, they repaired one of my favorite purses for me, and it’s now good as new!! Will be using them again in the future!

-Sammy S.

"VERY FAST JEWELRY REPAIR"

7.25.2023

Very fast jewelry repair. Went great! 10/10 would and will recommend to friends and family.

-Derek P.

"ONE-OF-A-KIND AFTERCARE SERVICE"

7.25.2023

If you're seeking a one-of-a-kind aftercare service that takes craftsmanship and dedication to the next level, look no further than this revolutionary brand. As a connoisseur of artisanal excellence, I was utterly delighted to discover the world's first online aftercare concierge that seamlessly connects clients with a network of verified artisans, each mastering a distinct skill while wholeheartedly committed to their craft.

-Anna S.

"Needed my necklace repaired and they..."

7.3.2023

Needed my necklace repaired and they had it fixed in no time! Highly recommend when your jewelry needs serviced

-Jim R.

"MY WHITE JIMMY CHOO WAS STAINED"

6.20.2023

My white Jimmy Choo was stained by a jacket rubbing on it. I couldn't believe they got the stain out. It looks like new.

-Laurie S.

"EXCELLENT CUSTOMER SERVICE AND TIMELY..."

5.25.2023

Excellent customer service and timely service. Answered all of our questions and addressed our concerns quickly and the product speaks for itself, thanks!!

-Anthony B.

"QUICK AND ATTENTIVE"

3.15.2023

It was quick and attentive, and my ring looks stunning!

-Leticia G.

"GREAT COMPANY"

3.3.2023

Rob was super helpful! By Vive is great, can’t wait to order again!

-Clare J.

"INCREDIBLE SERVICE WAS ABLE TO HELP..."

3.3.2023

Incredible service was able to help with all my needs in an easy manner!

-Alec Y.

"EXCEPTIONAL CUSTOMER SERVICE & DESIGN"

2.18.2023

I am so glad I decided to work with BY VIBE to recreate a sentimental ring that I have. First off, the ring came out even better than ARAI expected it to. I really appreciated how the company kept me in the loop and had me approve the final design. Most importantly, the customer service was absolutely exceptional. I will definitely be working with this company in the future when I have another project for them. I recommend them for anyone who needs to repair jewelry, or even recreate an old piece. Totally worth it.

-Sarah

"AMAZING QUALITY, SERVICE AND EXPERIENCE"

1.4.2023

I was searching for a quality place to get a necklace gold plated. This necklace is very sentimental and I was very critical of where to take it. I found By Vive and had a call with them that layed out the process, timeline, and care they would provide. I got it back in a week and a half and I was amazed it looks amazing. I will certainly be using their services in the future and would recommend their gold plating to anyone.

-Valeria E.

"RESIZING ENGAGEMENT RING"

12.7.2022

They did a great job resizing a custom, non-traditional shape engagement ring. Jesse was very helpful and communicative, letting us know what to expect and where our ring was in each step of the process.

-Toki

"MY NEW GO TO FOR JEWELRY NEEDS"

10.11.2022

I had been wanting to fix a gold chain for months but not knowing the industry I didn't want to take my sentimental piece just anywhere. By Vive saved the day. Their team radically transformed my jewelry repair experience. They took care of communicating with the jeweler and negotiating a fair price. Fast and high quality, not even stressed for if something breaks again I know exactly where to go.

-Amar P.

"I WAS SO IMPRESSED WITH THIS SERVICE "

8.9.2022

I was heartbroken when my Christian Dior saddle broke. I spoke to Carlos from customer service (5 stars service!!!) and he assured they would try their best to fix it. And they did!!!

They also cleaned it and send it back looking almost like new.
Thank you !

-Daniella B.

"TRULY REMARKABLE"

8.25.2022

I have never sent out my jewelry for a repair before.
Truly remarkable on line experience from the beginning to delivery. Jesse who sounds very cordial and sincere kept me informed even by a phone call...

-Kay Y.

"LOVELY EXPERIENCE"

8.17.2022

Lovely service. Clear and consistent communication and my necklace was fixed and returned to me super fast! Thank you guys, I’ll be back for sure!

-Samual M.

"THE BYVIVE TEAM WAS WONDERFUL TO WORK WITH"

8.4.2022

The Vive team was wonderful to work with. They made me feel confident and sure about the process. I received timely updates on the repair, and the chain came back just beautiful. I can start wearing my necklace everyday again!

-Amanda P.

"EXTREMELY HAPPY WITH THE EXPERIENCE"

7.26.2022

Extremely happy with the experience. I received updates through the entire process, and really appreciated the communication. They turned an old worn out ring into a work of art, and the paperwork for the appraisal looks very professional, I’m very glad I had it done.

-Jon C.

"WONDERFUL"

5.19.2022

I moved away from my hometown in Ohio, where I had a wonderful, trusted family jeweler. I had a necklace break a while back so I went online to get a quote for how much the repair would be and I found By Vive. I received a quote within a few hours and was able to send in the necklace with a pre-paid shipping label. I loved the text updates letting me know each stage of the process. My necklace came back as if it was brand new. Thanks By Vive! Xoxo

-Molly M.

"EXTREMELY HAPPY WITH THE EXPERIENCE"

Extremely happy with the experience. I received updates through the entire process, and really appreciated the communication. They turned an old worn out ring into a work of art, and the paperwork for the appraisal looks very professional, I’m very glad I had it done.

-Jon C

"THE BEST REPAIR EXPERIENCE"

I loved using BY VIVE for the first time! I've been waiting for years to resize my grandmothers ring because I was so scared to take it just anywhere. It was super convenient to do it online and it gave me peace of mind to know where my ring was at all times. I'm so happy with the result and now I cant wait to wear my ring. Thank you BY VIVE!!

-Mariana E

"THE BYVIVE TEAM WAS WONDERFUL TO WORK WITH"

The Vive team was wonderful to work with. They made me feel confident and sure about the process. I received timely updates on the repair, and the chain came back just beautiful. I can start wearing my necklace everyday again!

-Amanda P

"AN AMAZING EXPERIENCE"

I couldn’t be happier with my experience with By Vive! Jesse and the team were helpful, trustworthy, and kept me informed throughout every step of the process and the results were flawless. After months of thinking about getting a ring resized, I’m so glad it was able to finally get it done so quickly and with minimal effort on my end. I’d recommend By Vive to anyone!

-Erin B

"BEST PLACE FOR REPAIRS"

5.19.2022

Been looking for a place to get the chain on my bracelet fixed. From the moment I got my quote till I got my bracelet back, the entire process was super smooth. Definitely glad to have found these guys.

-Naomi J.

"I WAS SO IMPRESSED WITH THIS SERVICE "

5.4.2022

I was so impressed with this service. I have never sent in my jewelry for a repair before, but now I don’t think I will ever go back. They made the entire process so simple, plus they did an amazing job! Thank you.

-Karen J.

"THE BEST REPAIR EXPERIENCE"

4.22.2022

I loved using BY VIVE for the first time! I've been waiting for years to resize my grandmothers ring because I was so scared to take it just anywhere. It was super convenient to do it online and it gave me peace of mind to know where my ring was at all times. I'm so happy with the result and now I cant wait to wear my ring. Thank you BY VIVE!!

-Mariana E.

"AMAZING WORK"

These guys do amazing work! I sent in an old chain that had broken and they had it repaired within 3 days. The chain looks as good as new and the communication was fantastic. Highly recommend!

-Alvaro M

"BEST PLACE FOR REPAIRS"

Been looking for a place to get the chain on my bracelet fixed. From the moment I got my quote till I got my bracelet back, the entire process was super smooth. Definitely glad to have found these guys.

-Naomi J

"AN AMAZING EXPERIENCE"

4.24.2022

I couldn’t be happier with my experience with By Vive! Jesse and the team were helpful, trustworthy, and kept me informed throughout every step of the process and the results were flawless. After months of thinking about getting a ring resized, I’m so glad it was able to finally get it done so quickly and with minimal effort on my end. I’d recommend By Vive to anyone!

-Erin B.

"AMAZING WORK"

4.18.2022

These guys do amazing work! I sent in an old chain that had broken and they had it repaired within 3 days. The chain looks as good as new and the communication was fantastic. Highly recommend!

-Alvaro M.

"THE SERVICE WAS AMAZING"

4.18.2022

The service was amazing, they understood exactly what I wanted done with my piece and the whole process was very transparent with great response times. Will definitely be using Vive again!

-Bruno G.

"GREAT CUSTOMER SERVICE"

4.15.2022

I had bought a ring online and needed to have it resized for a few months now. They did such a good job resizing the ring and keeping me informed the whole way through! Their customer service is amazing!!!! Would totally recommend them!

-Catherine C.

"AMAZING CUSTOMER SERVICE AND QUALITY OF WORK"

4.13.2022

The customer service received by Relux(Vive) was phenomenal! From the quick quote to delivery Jesse kept me informed. The work done was also excellent, they fixed my ring without issues and cleaned it. It looks amazing and so happy I get to wear it again! Highly recommend!

-Zelmy A.

"TRULY IMPRESSIVE"

4.8.2022

Truly impressive experience. I rarely review anything, but am happy to review these guys. Process was smooth, great communication and easy, and the work they did on what I sent in exceeded my expectations and the price was very reasonable. Would recommend them highly to anyone.

-Sean S.

"THE SERVICE WAS AMAZING"

The service was amazing, they understood exactly what I wanted done with my piece and the whole process was very transparent with great response times. Will definitely be using Vive again!

-Bruno G

"AMAZING CUSTOMER SERVICE AND QUALITY OF WORK"

The customer service received by Relux(Vive) was phenomenal! From the quick quote to delivery Jesse kept me informed. The work done was also excellent, they fixed my ring without issues and cleaned it. It looks amazing and so happy I get to wear it again! Highly recommend!

-Zelmy A