REPAIR AND CARE
SERVICES

JEWELRY REPAIR AND CARE
SERVICES

SERVICES OFFERED


JEWELRY CLEANING & RESTORATION


CLEAN & POLISH

All jewelry needs cleaned from time to time. Our expert goldsmiths carefully inspect, tighten every prong, polish, and then steam clean each item. This is a an affordable way to brighten up your loved jewelry!
Cost: $35

STANDARD RHODIUM PLATING

Rhodium is the whitest and most precious metal used for jewelry. It is rarer than gold or platinum and whiter than silver. Rhodium plating is a process which gives the white gold its ultra white color by placing a coating over the existing metal.
Starting at: $35

BLACK RHODIUM PLATING

Black Rhodium is a mixture of Rhodium and other metals. This plating on metal can really help your diamonds pop!
Starting at: $30

GOLD PLATING

With time, gold plated jewelry begins to fade and or tarnish. While this is completely normal, it does mean that it is time to have it re-plated. This is done by electrically bonding a small layer of gold to a bass metal, typically sterling silver or copper.
Cost: $35

INSURANCE APPRAISAL

WHY GET MY JEWELRY APPRAISED?

Having your fine jewelry appraised can help you avoid any disputes with your insurer regarding the value of your items. It's also recomended to have this done every few years, as the value of your jewelry can fluctaute with time.


JEWELRY RESIZING


RING RESIZING

In principle, almost every type of ring can be resized, and if it can’t we will let you know in advance. All the craftsmen we work with are dedicated to making your ring fit perfectly whilst preserving its value and style. To resize a ring, we either remove metal or add matching new metal until the desired size is reached. Then the ring is reshaped, soldered together and polished. If necessary for the resize, we will remove and reset stones. In any case, we use state-of-the-art equipment and ensure the resize leaves no signs behind.
Starting at: $45

NECKLACE RESIZING

Each chain is unique and so is the process to adjust its length. Sometimes our goldsmiths will recommend adding jump rings while other times we may be able to simply remove a portion of chain and resolver it together.  
Starting at: $30

RESIZING FOR KNUCKLE PROBLEMS

For small resizes or situations where the ring is loose around the finger but cannot fit around the knuckle, a classic resize is not the right solution. Sizing beads, sleeves or a sizing spring can offer a solution. They are placed inside a ring to reduce the inner circumference or size. It's a great way to size a ring down or keep it from turning or twisting on the finger.
Starting at: $50


JEWELRY REPAIR SERVICES


RING SHANK RESHAPING

The shank is the band around the ring. If damaged or bent we will return it to its original shape by rounding it out.. If severely damaged or split we provide half and full shank replacements by removing broken metal and re-adding matching new metal. The ring is then reshaped, soldered and polished.
Starting at: $40

RING SHANK REPLACEMENT

The shank is the band around the ring. If damaged or bent we will return it to its original shape by rounding it out.. If severely damaged or split we provide half and full shank replacements by removing broken metal and re-adding matching new metal. The ring is then reshaped, soldered and polished.
Starting at: $89

PRONG RE-TIPPING

With time, the parts of the ring that hold your diamond in can get worn down. When this happens these parts, referred to as the prong, either need to be re-tipped or replaced. A re-tipping is when additional metal is added to reinforce the structural integrity of the ring. When this can't be done, the prong sometimes needs to be replaced.
Starting at: $58

PRONG REPLACEMENT

Prongs are the small metal claws that hold the stone in the mounting. Occasionally, the tips of the prongs can break or bend. To avoid the loss of a stone, prongs require routine care and maintenance. If prongs break off or get severely damaged, they will be replaced. In some cases, the number of prongs damaged, or the nature of the damage and ring design, might warrant a complete head replacement.
Starting at: $62

STONE SETTING OR TIGHTENING

If your diamond fell out of its setting we will securely set it in a new mounting. If the setting is intact, but the stone is loose, it will be tightened with precision. If required, any broken prongs or heads responsible for the loosened stone are re-tipped or replaced. Sometimes, unfortunately the diamond is lost or severely damaged. Our partners keep a large selection of diamonds and settings on stock so they can ensure the perfect fit. We will reach out for further communication in case stone replacement is required.
Starting at: $35

REBUILDING A BEZEL

A bezel refers to a diamond setting where a ring of metal encloses a gemstone or diamond, holding it in place. This delivers a clean, thin and protective frame around a ring's center stone. If the bezel structure fails to secure the stone or gets severely damaged we can rebuild or replace the setting. If a stone falls out due to a broken bezel, we will reset it.
Starting at: $75

REBUILDING A CHANNEL

A channel setting is a secure way to set diamonds in a row into the ring's band, creating a metal channel of stones within the shank. Diamonds or other gemstones are set closely together in the channel grooves to decorate the sides of the band or the entire band. Usually channel settings are very secure, however when they do get damaged, they can be rebuilt or replaced. If a stone falls out due to a broken channel, we will reset it.
Starting at: $59


REPLACING & ADDING PARTS


REPLACING A BAIL

The bail is the metal loop connector at the top of a pendant, which allows the pendant to hang from a chain or jump ring. The bail can also be directly attached to the necklace/bracelet chain. Unfortunately they are often susceptible to breaking in which case we can repair or replace them.
Starting at: $60

REPLACING A JUMP RING

Jump rings are jewelry essentials. They are small loops allowing you to attach everything from chains to clasps, pendants and charms. Since they are often made of thin pieces of metal wire, they are prone to damage and often cause a snapped chain. We can replace broken jump rings, or add new ones to the chain to make its length longer or just more customizable.
Starting at: $37

ADDING A CHARM / PENDANT

Your lucky charm has fallen off, we will secure it back to your necklace or bracelet through a soldering process. Solder is a metal alloy that is fusible and has a low melting point. The solder holds the two disconnected pieces together (like a glue), and its low heat point means that it can be melted without affecting the rest of the metal. Instead of soldering it on, we can also attach the charm through a jump ring. Please see replacing jump ring service.
Starting at: $40

FIX OR REPLACE A CLASP

The clasp, also called link or lock, is the mechanism that closes a necklace or bracelet. Since it is often opened and closed, it is susceptible to loosening up or even breaking. To ensure you can go back to wearing your piece and can stop worrying about it falling off your hand or neck, we offer clasp repairs and replacements. Simply choose the claps you have.
Starting at: $40

REPLACING POST OR EARRING BACK

Post earrings are made of a thin metal rod with a decorative element on one end. The metal rod, or post, is inserted into the pierced ear. To keep the earring from falling out, a back is attached to the end of the post that sticks out behind the ear. Post can bend or break in which case we repair it or attach a new one. Earrings backs are very small pieces of metal and therefore unfortunately often get lost. If you tell us which back you are looking for we can send you a brand new set.
Starting at: $30