offer effortless aftercare

integrate our seamless repair and care service now

CREATE LOYALTY | REDUCE WASTE | INCREASE REVENUE

get started with by vive

Value is required
Value is required
Value is required
Value is required
Thank you for your interest in BY VIVE!

what we do

We combine infrastructure and SaaS to enable your business to integrate repair and care services seamlessly. Your business can foster customer engagement and loyalty and generate incremental margins. We don’t believe one- solution-fits-all, so we build custom programs based on a suite of building blocks.

Aftercare services that suit you. We ensure your goods meet the hands of only the most respected artisans, with zero effort required on your behalf.

how it works

Pilot

We offer both front and backend development to fine-tune the repair experience.

strategize

We ideate and map out a custom aftercare program suited to your needs.

launch

We help optimize and grow your program with best practices and data.

SHIP RIGHT FROM YOUR HOME

Once you approve the quote, we will send you a FedEx label via email.

Shipping label is pre-paid

Includes end-to-end insurance

Pickup services available

FAST & TRANSPARENT JOURNEY BACK TO YOU

We know how important your luxury is. Stay up to date during the entire journey.

Typical repair times take 4-5 business days

Get SMS notifications for each step

Detailed shipment tracking

our promise

AN EXPERT ARTISAN NETWORK

10+ Years of experience

AFTERCARE OSM

Track your items, get Info, sort through faulty SKUs

FULLY INSURED & TRACKABLE

Let our team handle the shipping, insuring, and tracking of each repair

COMPLETE SERVICE OFFERING

Through our platform, customers receive constant Email, SMS, and photo updates of their repair.

PEACE OF MIND

We understand that handing over the pieces that matter to you is a gesture of trust.

From start to finish, we make sure that every item is precisely monitored and insured. Guaranteeing an efficient and safe return to your hands.

PEACE OF MIND

We understand that handing over the pieces that matter to you is a gesture of trust.

From start to finish, we make sure that every item is precisely monitored and insured. Guaranteeing an efficient and safe return to your hands.

CONTACT US

Have questions about how the process works or what type of repair services are offered? We are here to help.  

CONTACT US

do you want to know more? just email or call us and learn more about our services.