full repair and care service solution

unlock the power of repair and care for your brand

full repair and care service

unlock the power of repair and care for your brand

aftercare services we support

4 WAYS OF WORKING WITH BY VIVE

OPTION 1

in-house aftercare solutions

Streamlined Excellence. Run all your customer repair requests through us.

Minimize operational costs and effort

Build customer loyalty and retention

OPTION 2

aftercare as a product offering

Elevated Care Solutions. Provide aftercare services as an additional product offering.

Access untapped revenue streams

Shipping label is pre-paid

Enhanced brand reputation

OPTION 3

inventory preservation

Revitalize and Preserve. Restore worn out or damaged items that are part of your existing inventory.

Boost average order value

Achieve circularity targets

OPTION 4

unlock new inventory

Unveiling Untapped Potential. Unlock value by purchasing damaged or worn-out items at lower prices, then leverage our expert services to restore their worth.

Scale up inventory volume

Shipping label is pre-paid

Achieve circularity targets

Option 4

unlock new inventory

Unveiling Untapped Potential. Unlock value by purchasing damaged or worn-out items at lower prices, then leverage our expert services to restore their worth.

Scale up inventory volume

Achieve circularity targets

why do aftercare?

Unlock business growth

Increase AOV

Attract Gen-Z Customer Base

why do aftercare with by vive?

Cut your operational cost

Unlock data & insights 

Control your brand reputation & offering

Secure uniterrupted sales

Ensure convenience and trust for your customers

why do aftercare?

Unlock business growth

Increase AOV

Attract Gen-Z Customer Base

why do aftercare with by vive?

Cut your operational cost

Unlock data & insights

Control your brand reputation & offering

Secure uniterrupted sales

Ensure convenience and trust for your customers

aftercare x sustainabilty

4 out of 5 have pieces they've stopped using because they need servicing

Extending an item's life by only 9 months can decrease planetary impact by 30%

Even though it has been hard at work to innovate, the industry has a long way to go. Take the lead and introduce aftercare services today.

aftercare = sustainabilty

4 out of 5 have pieces they've stopped using because they need servicing

Extending an item's life by only 9 months can decrease planetary impact by 30%

Less than 1% of clothing material gets recycled

Every year, customers globally discard 460 billion USD worth of clothing

 

by vive is the world’s first online aftercare concierge that leverages a network of verified artisans.    

FULLY INSURED & TRACKABLE I AN EXPERT ARTISAN NETWORK I AFTERCARE OSM

 

our customers are leading the way

TRUSTED BY BRANDS AROUND THE WORLD

 

by vive is the world’s first online aftercare concierge that leverages a network of carefully vetted artisans. each is specialized in a different skill, yet all dedicated to their craft.

   

FULLY INSURED & TRACKABLE I AN EXPERT ARTISAN NETWORK I AFTERCARE OSM

 

HOW IT WORKS

SCOPING

We ideate and map out a custom aftercare program suited to your needs.

PILOT

We offer both front and backend development to fine-tune the repair experience.

LAUNCH

We help optimize and grow your program with best practices and data.

HOW IT WORKS

SCOPING

We ideate and map out a custom aftercare program suited to your needs.

PILOT

We offer both front and backend development to fine-tune the repair experience.

LAUNCH

We help optimize and grow your program with best practices and data.

CONTACT US

Have questions about how the process works or what type of repair services are offered? We are here to help.  

GET STARTED WITH BY VIVE

We'll be in touch within 24 hours!

GET STARTED WITH BY VIVE

Join the revolution and get in touch with the form below to find out more about how your business can integrate with BY VIVE.

We'll be in touch within 24 hours!

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Thank you for your interest in BY VIVE!