offer effortless aftercare
create loyalty, reduce waste and grow your sales
Powering aftercare for innovative brands
FLEXIBLITY TO SUPPORT ANY RECOMMERCE MODEL
OUR 3 AFTERCARE SERVICE MODELS
Model 2
custom integrated repairs
Turn repairs into a comprehensive experience
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- White label aftercare services
- SMS & Email updates
- Hassle-free insurance and logistics
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Model 1
classic repairs
Jewelry, Leather Goods and Outerwear
- A la carte pricing for all luxury repairs
Model 3
custom integrated repairs + warranty
Provide clients with 1 to 2 year warranties
- White label aftercare services
- SMS & Email updates
- Hassle-free insurance and logistics
- Full warranty for your products
FLEXIBLITY TO SUPPORT ANY RECOMMERCE MODEL
OUR 3 AFTERCARE SERVICE MODELS
Model 2
custom integrated repairs
Turn repairs into a comprehensive experience
Model 1
classic repairs
Get your Jewelry, Leather Goods and Outerwear repaired
Model 3
custom integrated repairs + warranty
Provide clients with 1 to 2 year warranties
benefits for your brand
Cut your Costs
Uniterrupted Sales
Streamline Operations
Unlock Data and Insights
Control your Brand Reputation and Offering
Attract the growing Generation Gen Z
our promise
AN EXPERT ARTISAN NETWORK
Each artisan boasts 10+ years of experience and can handle a multitude of complex services.
FULLY INSURED & TRACKABLE
All shipping and insurance to and from the client is covered. Repairs include a one-year warranty on service completed.
COMPLETE SERVICE OFFERING
Through our platform, customers receive constant Email, SMS, and photo updates of their repair.
AFTERCARE
OSM
Access to repair and customer analytics dashboards.
how it works
initial meeting
We ideate and map out a custom aftercare program suited to your needs.
pilot
We offer both front and backend development to fine-tune the repair experience.
launch
We help optimize and grow your program with best practices and data.